Federal express (slp module 02) Essay Example | Topics and Well Written Essays - 500 words

Federal express (slp module 02) - Essay Example According to Netscape Solutions Enterprise, â€Å"Intranet applications and information ranging from personnel guidelines, tax forms, employee evaluations, and project management documentation are currently or will soon be available to all corporate employees of Federal Express. Two critical intranet applications currently in use at Federal Express are one for publishing internal technology reports and another delivering adjunct help-desk support for internal staff. The intranet-published technology reports keep Federal Expresss technology staff current and help them stay abreast of project specifics, plans, and implementation procedures. The help-desk application is designed to streamline customer support by Federal Express information systems† (Netscape Solutions Enterprise, 1999, pg. 1). How project management specifically affects the different departments within an organization such as Federal Express depends on the type of project that is underway. For instance, replacing the computers in the marketing department would directly affect the marketing department, but may have little effect on human resources. â€Å"Project management is a carefully planned and organized effort to accomplish a specific (and usually) one-time effort, for example, construct a building or implement a new computer system. Project management includes developing a project plan, which includes defining project goals and objectives, specifying tasks or how goals will be achieved, what resources are need, and associating budgets and timelines for completion† (Free Management Library, 2008, pg. 1). The limitations for implementing the PERT and CRM methods at Federal Express are the same as they would be for any other organization that chose to implement these techniques. According to Hugg (1996, pg. 1), â€Å"A central weakness of both PERT and CPM is the inability to deal with resource dependencies. Resource dependencies are those that concern the availability of resources